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Post by detox on Jul 29, 2015 9:32:00 GMT 1
No one has to use the catering outlets, so you take your choice and pays your money. personally I rarely use them opting for a pint at the pub and a last minute entry into the ground. I suspect the majority of fans aren't attracted by what's on offer, nor the ridiculous pricing, but I also believe the real money in the catering contract is elsewhere (the corporate boxes and the lounge areas).
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Post by oldterrierht on Jul 30, 2015 12:34:37 GMT 1
Went to the Deportivo friendly last night with my son and 2 grandsons. Bought 2 Pints of Fosters, 2 Cokes, one Hotdog, One Pie - Cost? Just over £17 !! Was this right or was the girl serving me boosting her wages?? As long as idiots like me buy from these extortionate retailers then the prices will be stay stupid. However, I will not buy anyhting inside the ground again. Good game though.
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Post by royrace on Jul 30, 2015 13:31:51 GMT 1
Went to the Deportivo friendly last night with my son and 2 grandsons. Bought 2 Pints of Fosters, 2 Cokes, one Hotdog, One Pie - Cost? Just over £17 !! Was this right or was the girl serving me boosting her wages?? As long as idiots like me buy from these extortionate retailers then the prices will be stay stupid. However, I will not buy anyhting inside the ground again. Good game though. To be fair that's what you'd pay at most venues! For me the issue is with the service in particular. |
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Post by Deleted on Jul 30, 2015 16:51:46 GMT 1
Sodexo at the John Smith’s Stadium are pleased introduce themselves on Down at the Mac. This will be a great platform to inform you of new changes, future plans and for you the fans, to submit constructive feedback / suggestions for improvement. We are a relatively new team at the stadium and really want to improve the entire match day catering service. We are positive with your assistance we can make the John Smith’s Stadium the best in The Football League. Sodexo Team Your lack of response shows just how much you care about customer feedback. Youve handled yourselves atrociously in all honesty. |
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Post by tockyterrier on Jul 30, 2015 22:11:36 GMT 1
Sodexo at the John Smith’s Stadium are pleased introduce themselves on Down at the Mac. This will be a great platform to inform you of new changes, future plans and for you the fans, to submit constructive feedback / suggestions for improvement. We are a relatively new team at the stadium and really want to improve the entire match day catering service. We are positive with your assistance we can make the John Smith’s Stadium the best in The Football League. Sodexo Team Your lack of response shows just how much you care about customer feedback. Youve handled yourselves atrociously in all honesty. The ineptitude mirrors the performance inside the ground. Sent from my HTC One mini 2 using proboards |
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Post by theegg51 on Aug 12, 2015 12:12:03 GMT 1
Call me Mr Cynical but with the slight revamping of the concourse catering facilities there seems to have been a focus upon telling fans about the great deals that are on offer (trust me they're not great) but I also suspect that not having clear pricing for every item visible whilst queuing is a deliberate ploy to rip off fans. £14.90 for a pint of cloudy Fosters, a vend coffee and 2 potato and meat pies is a tad excessive
I can buy award winning pies from the local farm shop for £1.60each, bring a flask of coffee for pennies and get proper cask conditioned ale for under £3 in my local boozer or even within a short distance of the ground.
Where's the incentive to pay over the odds and feel ripped off?
Also what's with the sachets of brown sauce but pump bottles of ketchup? Logic? The coffee is for a disabled lad and he likes ketchup on his pie (wimp) I can't take the pie out of the wrapping and carry it, my pie and his coffee. Obviously a cost saving and a reduction in service quality.
Not a happy bunny
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Novakaine
Jimmy Nicholson Terrier
Our Carpets Are Filthy!
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Post by Novakaine on Aug 18, 2015 17:40:05 GMT 1
- I went for a pie the other week.
- I couldn't see a price for individual pie.
- I walked away.
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Post by nathtownslo on Aug 20, 2015 16:43:19 GMT 1
Hi Everyone!
I would like to let you all know I am here to help with regards to catering, facilities etc but as this is a catering thread may I ask if you would kindly like to pass on your constructive comments to me which I can feed back into the club, either send me a direct message on twitter @htafcslo or if you find it easier then give me a shout on slo@htafc.com
Hope to see you all throughout the season.
Cheers
Nath
Huddersfield Town Supporter Liaison Officer
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Post by Deleted on Aug 20, 2015 17:52:33 GMT 1
Queues were short in the SS on Tuesday, service pretty good. They only had one of the two outlets open as well, so obviously more capacity is there if needed. Noticed Brian from Sodhexo was in the outlet as well, making sure everything was Ok.
It's nice to be able to watch all the first half, have time to get a pint and sup it, then be able to get back into the stand before the players have come out of the tunnel.
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Post by detox on Aug 20, 2015 18:02:00 GMT 1
Hi Everyone! I would like to let you all know I am here to help with regards to catering, facilities etc but as this is a catering thread may I ask if you would kindly like to pass on your constructive comments to me which I can feed back into the club, either send me a direct message on twitter @htafcslo or if you find it easier then give me a shout on slo@htafc.com Hope to see you all throughout the season. Cheers Nath Huddersfield Town Supporter Liaison Officer Hi mate...just read through the 10 pages of this thread, it's all been said...in fact it's all been said many times. Maybe you could start by getting Sodexo (or Sod 'em, as they should be called) to come back on here and provide answers ? It's all very well announcing yourself as the new guardians of top quality catering...then just bloody disappearing when things aren't happening. We're not daft enough to not realise that all the money is in the main catering in the riverside stand, and the corporate boxes...and the rest of us they'd rather just do without.....that's what it feels like. |
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Post by cecilpotter on Aug 21, 2015 2:00:23 GMT 1
I have been to the JSS only a couple of times in the last few years as I am an overseas supporter. I suffered through a long queue for an overpriced cold pie and warm beer, which is pretty much my experience in sporting stadiums wherever they may be. The problem is these catering companies have a captive clientel at sporting events and they become lazy with thier customers.
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Post by Deleted on Aug 22, 2015 0:33:22 GMT 1
Hi Everyone! I would like to let you all know I am here to help with regards to catering, facilities etc but as this is a catering thread may I ask if you would kindly like to pass on your constructive comments to me which I can feed back into the club, either send me a direct message on twitter @htafcslo or if you find it easier then give me a shout on slo@htafc.com Hope to see you all throughout the season. Cheers Nath Huddersfield Town Supporter Liaison Officer I've collected mine and other supporters feedback here >>> downatthemac.proboards.com/thread/95192/catering-jss-say?page=1 |
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Post by claytonwestblue on Aug 25, 2015 15:09:42 GMT 1
Another season and still they can not sort good quality food and drink at reasonable price I now call at the farm shop at Emley pork pies £1.20 each it's a no brainer
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Post by Deleted on Aug 26, 2015 14:51:17 GMT 1
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Post by goodshot (FGS) on Aug 26, 2015 16:27:39 GMT 1
Another season and still they can not sort good quality food and drink at reasonable price I now call at the farm shop at Emley pork pies £1.20 each it's a no brainer Bring a couple of hundred along next time along and set up a stall. |
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Post by Deleted on Aug 26, 2015 16:31:01 GMT 1
Another season and still they can not sort good quality food and drink at reasonable price I now call at the farm shop at Emley pork pies £1.20 each it's a no brainer Bring a couple of hundred along next time along and set up a stall. That would be against the terms of the contract that KSDL signed on Town's behalf. |
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Post by detox on Aug 26, 2015 19:59:43 GMT 1
there used to be a pie man at leeds road...used towalk round the running track at half time , you'd throw your 3d onto the pitch side and he throw you a blooming lovely pork pie..he was a good shot too although occasionally it did have a bite out of it by the time it found you
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Post by Deleted on Aug 26, 2015 20:28:14 GMT 1
Maybe it's time to dig out the lime green protest  's again?? They match the away kit now too. |
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Post by goodshot (FGS) on Aug 26, 2015 23:57:25 GMT 1
there used to be a pie man at leeds road...used towalk round the running track at half time , you'd throw your 3d onto the pitch side and he throw you a blooming lovely pork pie..he was a good shot too although occasionally it did have a bite out of it by the time it found you Can't remember a running track or a pie man - but it sounds like a good idea. I can remember folk used to walk round with blankets to catch money for various charities/brass bands. We always used to aim at the carriers. Be nice to have a brass band and a pie man at half time. Can the powers that be look into this. |
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Post by detox on Aug 27, 2015 8:04:30 GMT 1
there used to be a pie man at leeds road...used towalk round the running track at half time , you'd throw your 3d onto the pitch side and he throw you a blooming lovely pork pie..he was a good shot too although occasionally it did have a bite out of it by the time it found you Can't remember a running track or a pie man - but it sounds like a good idea. I can remember folk used to walk round with blankets to catch money for various charities/brass bands. We always used to aim at the carriers. Be nice to have a brass band and a pie man at half time. Can the powers that be look into this. Are there any brass bands left ? We also had the occasional army band too..that was often quite amusing tbh. I'm all in favour of a return to traditional ways, that fookin pumped out music they have does my head in...you can't hear yourself think never mind speak. |
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Post by dewsburyterrier on Aug 28, 2015 16:31:17 GMT 1
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Post by goodshot (FGS) on Aug 28, 2015 17:19:59 GMT 1
I'll celebrate with a pint at half time now - even though its virtually undrinkable - at least it will be in a good cause. |
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Post by Deleted on Aug 28, 2015 17:46:33 GMT 1
I'll celebrate with a pint at half time now - even though its virtually undrinkable - at least it will be in a good cause. Why not just make a donation to Keep It Up instead? We shouldn't be encouraging these people to continue serving up over priced dirge. |
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Post by kes on Aug 29, 2015 13:42:12 GMT 1
If you drink the lager you might as well take a can in with you & save a small fortune. It really is dreadful - better than the bitter though.
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's again??