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Post by DATM Travel Agent on Mar 18, 2020 20:27:50 GMT 1
www.sky.com/shop/covid19-customer-update?irct=CHP-tile#section-12While we expect that many of the recently postponed sports events will eventually go ahead, if you wish to pause your sports subscription in the meantime you will not be charged a fee to do so or be held to any notice period. Meanwhile we continue to provide high quality content across all of our 11 sports channels. We are sorry that you are currently unable to pause your Sky Sports subscription online, however, in light of the circumstances we are working hard to introduce this in the coming days. Please check back online from Friday. In the meantime, please be aware that we have reduced resource in our call centre and we apologise if you are unable to get through to us on the phone.
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Post by themanfromatlantis on Mar 19, 2020 18:06:58 GMT 1
Thing that annoys me about this, is the fact that Sky don't even need to say that you can request this. Their billing systems will be more than able to remove the Sports portion from your monthly billing and just advise you they'd done so.
They'd get far more credit for doing that and probably more renewals, but instead they ask if you 'wish' for it to be suspended...
Mmmmmm, let me think about that for a minute...
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Post by galpharm2400 on Mar 19, 2020 18:20:13 GMT 1
Cancelled sports with virgin.. Took 15 minutes to get through, which is 10 minutes quicker than when reporting a problem a month ago?  Spoke to 'Ricky' in the call centre..🙄🙄🙄🙄 |
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Post by covterrier on Mar 19, 2020 20:15:40 GMT 1
Cancel it, you’ll be inundated with offers, better than you’re paying now, as they try to lure you back
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Post by Boaty McBoatface on Mar 19, 2020 21:00:45 GMT 1
I called them up a couple of days ago to cancel my Sports package, I had to give 31 days notice paying at the full rate till the 31 days was up, even though there is no sport anymore. Absolute tossers. I told them they should have a pause option, then a day later they announce a pause option. I should be on commission.
So now when I try to pause my subscription, it says there's a technical issue and to try again later. I would love to cancel the whole thing altogether but frankly there isn't an alternative.
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Post by Headless Chicken on Mar 19, 2020 22:07:58 GMT 1
Thing that annoys me about this, is the fact that Sky don't even need to say that you can request this. Their billing systems will be more than able to remove the Sports portion from your monthly billing and just advise you they'd done so. They'd get far more credit for doing that and probably more renewals, but instead they ask if you 'wish' for it to be suspended... Mmmmmm, let me think about that for a minute... I think you're being a tad harsh here. Some won't want to lose it, whilst they've actually made it very easy to do. |
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Post by overtonterrierspirit on Mar 19, 2020 22:10:56 GMT 1
Thing that annoys me about this, is the fact that Sky don't even need to say that you can request this. Their billing systems will be more than able to remove the Sports portion from your monthly billing and just advise you they'd done so. They'd get far more credit for doing that and probably more renewals, but instead they ask if you 'wish' for it to be suspended... Mmmmmm, let me think about that for a minute... I think you're being a tad harsh here. Some won't want to lose it, whilst they've actually made it very easy to do. I don’t want lose it. I hear that they are working on the content and might have some re runs of good games on soon. I’m missing having no football to watch so will stick with it and see. |
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Post by themanfromatlantis on Mar 19, 2020 22:37:23 GMT 1
Thing that annoys me about this, is the fact that Sky don't even need to say that you can request this. Their billing systems will be more than able to remove the Sports portion from your monthly billing and just advise you they'd done so. They'd get far more credit for doing that and probably more renewals, but instead they ask if you 'wish' for it to be suspended... Mmmmmm, let me think about that for a minute... I think you're being a tad harsh here. Some won't want to lose it, whilst they've actually made it very easy to do. I could have phrased it better - should have said that they could remove it from the billing until such a point they had live content to broadcast. |
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Post by stevvy on Mar 20, 2020 8:53:41 GMT 1
Full reruns of good games might be nice but I fear that most will be from just the last few years. It'd be nice to see a classic game from say 1998 or something instead (this applies to both the PL and EFL)
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Post by Captainslapper on Mar 20, 2020 10:31:29 GMT 1
Full reruns of good games might be nice but I fear that most will be from just the last few years. It'd be nice to see a classic game from say 1998 or something instead (this applies to both the PL and EFL) Same with the BBC. Id wouldn;t be surprised that if they showed old MOTDs from the 70s on a saturday night it wouldn;'t attract bigger viewing figures than they normally get. Id certainly be far more inclined to watch it. |
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Post by aloadofdbullocks on Mar 20, 2020 10:45:16 GMT 1
Full reruns of good games might be nice but I fear that most will be from just the last few years. It'd be nice to see a classic game from say 1998 or something instead (this applies to both the PL and EFL) Same with the BBC. Id wouldn;t be surprised that if they showed old MOTDs from the 70s on a saturday night it wouldn;'t attract bigger viewing figures than they normally get. Id certainly be far more inclined to watch it. Now THIS I agree with!  |
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Post by overtonterrierspirit on Mar 20, 2020 11:15:24 GMT 1
Full reruns of good games might be nice but I fear that most will be from just the last few years. It'd be nice to see a classic game from say 1998 or something instead (this applies to both the PL and EFL) Same with the BBC. Id wouldn;t be surprised that if they showed old MOTDs from the 70s on a saturday night it wouldn;'t attract bigger viewing figures than they normally get. Id certainly be far more inclined to watch it. That would be a brilliant idea. 70,s is my favourite football era, be great to watch these games on the muddy pitches like the Baseball Ground. |
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Post by galpharm2400 on Mar 20, 2020 11:17:17 GMT 1
Watched a load of goals from the 70s the other day, a whole hours worth..
Looking at the old grounds and the crowds etc is a joy.
Some of the fouls are eye watering ...
One of mine watched the full Leeds v Chelsea cup final replay and he had to ring me and discuss it!!!!😖😖😖
Told him he had never lived!! And then advised he watched the leeds v liverpool charity shield and then any of the leeds v derby county games from the 70s..
Is there a common denominator here???🙄🙄🙄
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Post by Chips Longhorn on Mar 20, 2020 11:18:12 GMT 1
Full reruns of good games might be nice but I fear that most will be from just the last few years. It'd be nice to see a classic game from say 1998 or something instead (this applies to both the PL and EFL) Same with the BBC. Id wouldn;t be surprised that if they showed old MOTDs from the 70s on a saturday night it wouldn;'t attract bigger viewing figures than they normally get. Id certainly be far more inclined to watch it. If Leeds are on would it give you Kevin Hird immunity? |
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Post by overtonterrierspirit on Mar 20, 2020 12:40:22 GMT 1
Watched a load of goals from the 70s the other day, a whole hours worth.. Looking at the old grounds and the crowds etc is a joy. Some of the fouls are eye watering ... One of mine watched the full Leeds v Chelsea cup final replay and he had to ring me and discuss it!!!!😖😖😖 Told him he had never lived!! And then advised he watched the leeds v liverpool charity shield and then any of the leeds v derby county games from the 70s.. Is there a common denominator here???🙄🙄🙄 The Norman Hunter / Franny Lee punch up would be a good one to show. Loved the Chelsea v L***s Cup Replay at Old Trafford. Always liked watching Ian Hutchison’s long throws. |
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Post by Baby Ate My Eight Ball on Mar 20, 2020 13:25:22 GMT 1
Be prepared for lots of reruns, the broadcasters might be down to skeleton staff when the peak really hits.
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Post by Galpharmer on Mar 20, 2020 13:51:15 GMT 1
Pubs and Clubs subscriptions to Sky Sports being waived from March 14th or something like that. Without having to contact them. Haven't really read the letter properly to be honest.
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Post by joeyjoneslocker on Mar 20, 2020 14:59:58 GMT 1
Watched a load of goals from the 70s the other day, a whole hours worth.. Looking at the old grounds and the crowds etc is a joy. Some of the fouls are eye watering ... One of mine watched the full Leeds v Chelsea cup final replay and he had to ring me and discuss it!!!!😖😖😖 Told him he had never lived!! And then advised he watched the leeds v liverpool charity shield and then any of the leeds v derby county games from the 70s.. Is there a common denominator here???🙄🙄🙄 The Norman Hunter / Franny Lee punch up would be a good one to show. Loved the Chelsea v L***s Cup Replay at Old Trafford. Always liked watching Ian Hutchison’s long throws. Did Tommy Cowan have a pretty decent throw or am i just imagining this? |
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Post by stevvy on Mar 20, 2020 15:11:59 GMT 1
He did indeed. We even scored a goal from 1 of his long throws back in something like 1996, away at Barnsley. Looked like nobody touched the ball before it went in (so shouldn't have counted) but the ref said it did nick someone, so the goal stood. We lost though.
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Deleted
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Post by Deleted on Mar 20, 2020 16:46:22 GMT 1
I think you're being a tad harsh here. Some won't want to lose it, whilst they've actually made it very easy to do. I don’t want lose it. I hear that they are working on the content and might have some re runs of good games on soon. I’m missing having no football to watch so will stick with it and see. You know when you pause in this case you stop paying but still receive the channels? |
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Post by overtonterrierspirit on Mar 20, 2020 16:51:48 GMT 1
I don’t want lose it. I hear that they are working on the content and might have some re runs of good games on soon. I’m missing having no football to watch so will stick with it and see. You know when you pause in this case you stop paying but still receive the channels? Didn’t realise this no. Thanks for pointing it out. |
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Post by Jack on Mar 20, 2020 19:46:37 GMT 1
I don’t want lose it. I hear that they are working on the content and might have some re runs of good games on soon. I’m missing having no football to watch so will stick with it and see. You know when you pause in this case you stop paying but still receive the channels? You have 2 options as far as I can see. 1. Pause it, don't pay, still get the channels. 2. Don't pause it, pay, get the channels. Let me think about that for a minute.... From a PR perspective they should really just pause it for everyone. I suspect they are letting people keep the channels if they pause because most people once it all resumes will realise they can probably live without it and end up cancelling it altogether. |
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Post by drumriggend on Mar 20, 2020 22:12:40 GMT 1
Managed to put mine on hold for3 : months
Mind you
Was like doing the bastad assault course in krypton factor to get connection wi a fooookin human at sky..
5 seconds to upgrade..
24 hours txt. Internet.. phone.. triathlon to downgrade..
Foooookin robbing cooonts..
😡
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Post by Captainslapper on Mar 21, 2020 1:33:37 GMT 1
I eventually got through to the bit with the 'pause my sky sports' button,,, clicked on that,, then just went back to the endless spinning circle thing.
Would expect some kind of confirmation screen. So not sure whether it worked or not now.
Baring in mind EVERYONE will want to do this as you still get the channels anyway, would it not be easier to just take it off everyones bills at their end?
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Post by Frankiesleftpeg on Mar 21, 2020 1:43:14 GMT 1
I eventually got through to the bit with the 'pause my sky sports' button,,, clicked on that,, then just went back to the endless spinning circle thing. Would expect some kind of confirmation screen. So not sure whether it worked or not now. Baring in mind EVERYONE will want to do this as you still get the channels anyway, would it not be easier to just take it off everyones bills at their end? I got that but I logged out of my account, then logged back in and clicked on view bill, then went to April one and it showed that the pause had worked and a discount had been applied. |
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Post by townatheart on Mar 21, 2020 7:42:35 GMT 1
Got mine paused online, just a bit slow processing but done easy enough. Just checked and can still view all the sports channels.
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leroy212
Steve Kindon Terrier
Posts: 1,706 
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Post by leroy212 on Mar 21, 2020 8:03:24 GMT 1
Paused mine online, took 2 minutes, not checked if still have access to channels tho
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Deleted
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Post by Deleted on Mar 22, 2020 18:38:56 GMT 1
Paused mine online, took 2 minutes, not checked if still have access to channels tho Just done mine. Took a little searching for right bit, but good job of them to offer that functionality rather than having to call in to do it and face attempts to sell you other products ! |
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Post by yappledapple on Aug 26, 2020 17:58:50 GMT 1
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Post by Galpharmer on Aug 26, 2020 18:02:45 GMT 1
Good. You got the impression they were just a golfing and drinking club. Hardly cutting edge analysis. |
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