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Post by Doc Halladay 32 on Jul 22, 2015 14:01:05 GMT 1
They're falling in line with the majority of clubs in ripping the piss out of the fans, trouble is the floating fans or those half decided will just say 'bollocks to it' and not bother going. We haven't got people that are that keen to watch Town who are prepared to be blatantly ripped off, match day pricing is already a pisstake in itself. Poor stuff from Town on this one, not sure how this addresses falling attendances to be honest ! C'mon even the most dimwitted on here wouldn't believe that this was a step taken to improve attendances. IMO it's just another 'accepted' way in today's society of increasing revenue, Town are wanting to cut costs and it will be true of the ticket office....If more supporters printed their tickets at home, then there would be a lower number of ticket office staff required. Town are just the latest in a long line of businesses to put in place a revenue stream that is directly related to the cost of that particular department. If this cost had been applied without the free 'print at home' option then IMO that would be profiteering but this is just a sign of a company trying to become more efficient in terms of managing its costs. I attend many sporting events here in Canada and the booking fee applies to the print at home option too, in fact to any conceivable way you want to actually purchase a ticket through the correct channels. The cheapest option is if you can get a ticket at face value from a scalper (tout) at the last minute.
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Post by Deleted on Jul 22, 2015 15:07:48 GMT 1
I think you lot are whinging for the sake of it without thinking! £1.50 doesn't cover costs. Take away tickets as an example, average cost e.g. £25. Town get a 5% margin on them from the home club which is only £1.25. Then they have postage costs 1st or 2nd class. That's a loss making service already. Then there are staff and facilities costs as with a counter purchase. Home tickets are bit different as they have a better margin so if they are looking to break even on £1.50 they are having to subsidise away tickets with home ticket margin. Look at ticket delivery costs through agents for other events for a true concept if commercial cost of such a service. If they can't post out a ticket for £1.25p made on the sale then they need to address the process. Someone on minimum wage could pack 500 envelopes in a couple of hours if lumped together as an activity. I bet they do them one at a time as and when the orders come in?!
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Post by fredcarno1 on Jul 22, 2015 15:14:45 GMT 1
They're falling in line with the majority of clubs in ripping the piss out of the fans, trouble is the floating fans or those half decided will just say 'bollocks to it' and not bother going. We haven't got people that are that keen to watch Town who are prepared to be blatantly ripped off, match day pricing is already a pisstake in itself. Poor stuff from Town on this one, not sure how this addresses falling attendances to be honest ! C'mon even the most dimwitted on here wouldn't believe that this was a step taken to improve attendances. IMO it's just another 'accepted' way in today's society of increasing revenue, Town are wanting to cut costs and it will be true of the ticket office....If more supporters printed their tickets at home, then there would be a lower number of ticket office staff required. Town are just the latest in a long line of businesses to put in place a revenue stream that is directly related to the cost of that particular department. If this cost had been applied without the free 'print at home' option then IMO that would be profiteering but this is just a sign of a company trying to become more efficient in terms of managing its costs. I attend many sporting events here in Canada and the booking fee applies to the print at home option too, in fact to any conceivable way you want to actually purchase a ticket through the correct channels. The cheapest option is if you can get a ticket at face value from a scalper (tout) at the last minute. So because everybody else is fleecing the fans that's ok ? Floating fans of a bottom half just won't bother going when the costs shown and hidden are ramped up. Don't think I've ever seen touts operating at a Town game !!
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Post by Doc Halladay 32 on Jul 22, 2015 15:18:01 GMT 1
C'mon even the most dimwitted on here wouldn't believe that this was a step taken to improve attendances. IMO it's just another 'accepted' way in today's society of increasing revenue, Town are wanting to cut costs and it will be true of the ticket office....If more supporters printed their tickets at home, then there would be a lower number of ticket office staff required. Town are just the latest in a long line of businesses to put in place a revenue stream that is directly related to the cost of that particular department. If this cost had been applied without the free 'print at home' option then IMO that would be profiteering but this is just a sign of a company trying to become more efficient in terms of managing its costs. I attend many sporting events here in Canada and the booking fee applies to the print at home option too, in fact to any conceivable way you want to actually purchase a ticket through the correct channels. The cheapest option is if you can get a ticket at face value from a scalper (tout) at the last minute. So because everybody else is fleecing the fans that's ok ? Floating fans of a bottom half just won't bother going when the costs shown and hidden are ramped up. Don't think I've ever seen touts operating at a Town game !! IMO it is not fleecing the fans it is encouraging everyone to use the FREE print at home option, so the club can cut costs in the ticket office. Re. touts - I was giving an example of how ticket buying works in other parts of the world.
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iangreaves
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Post by iangreaves on Jul 22, 2015 15:27:28 GMT 1
So because everybody else is fleecing the fans that's ok ? Floating fans of a bottom half just won't bother going when the costs shown and hidden are ramped up. Don't think I've ever seen touts operating at a Town game !! IMO it is not fleecing the fans it is encouraging everyone to use the FREE print at home option, so the club can cut costs in the ticket office. Re. touts - I was giving an example of how ticket buying works in other parts of the world. Perhaps we can use the print-at-home method for the result. It would mean we could avoid attending the game in person and cut costs.
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Post by fredcarno1 on Jul 22, 2015 15:36:40 GMT 1
I know how ticket touting works, it doesn't really come into play for a lower placed Championship side who normally can't fill half the ground. We will have to agree to disagree, I think it is ripping the fans off. Whether everyone else is doing it or not !!!
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Post by Doc Halladay 32 on Jul 22, 2015 15:58:30 GMT 1
I know how ticket touting works, it doesn't really come into play for a lower placed Championship side who normally can't fill half the ground. We will have to agree to disagree, I think it is ripping the fans off. Whether everyone else is doing it or not !!! You're missing the point spectacularly.... It costs NOTHING to use the print at home option..... how is that ripping off the fans? unless you want a refund for your ink!
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bigfatmonkey
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Post by bigfatmonkey on Jul 22, 2015 16:27:30 GMT 1
Didn't realise it was possible to print at home for away games, how does that work? That's where this is going to hit most people.
The home games are a bit irrelevant as even if you don't have a season ticket we never sell out so hardly any reason to buy in advance. Even ug it's cheaper to buy a ticket before the day you're still saving a bit.
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Post by Essex Terrier on Jul 22, 2015 16:43:49 GMT 1
We ARE a right miserable bunch of scrotes!!! I feel right at home.
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Post by bristolterrier on Jul 22, 2015 16:57:52 GMT 1
Just found out Town have jumped on the band waggon.....£1.50 per ticket over the phone and £1.25 online!!!! Ticket office told me this was to encourage supporters to travel to the ground to get them....WHAT??? Like ticket prices aren't enough. Mmm! £70 in diesel and a day off work to buy a ticket from the ticket office or £1.50 a booking fee. They just have me completely over the barrel. Due to order 3 tickets for Hull tomorrow so better be coughing up another £4.50. Before anyone points out it could be cheaper than paying on the day they are missing the point. It is a tax on loyal supporters who cannot get to the ticket office pure and simple. I expected more from our Family Club and "The Yorkshire Club" #verydisappointedcynic50yearsafan
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Post by whoareya on Jul 22, 2015 17:22:33 GMT 1
Are we sure the booking fee doesn't apply if you collect them? Like I said earlier the ticket office told me on the phone this morning there's a £1.50 per ticket fee whether you collect or have them posted out!
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Post by Frankiesleftpeg on Jul 22, 2015 17:29:49 GMT 1
They're falling in line with the majority of clubs in ripping the piss out of the fans, trouble is the floating fans or those half decided will just say 'bollocks to it' and not bother going. We haven't got people that are that keen to watch Town who are prepared to be blatantly ripped off, match day pricing is already a pisstake in itself. Poor stuff from Town on this one, not sure how this addresses falling attendances to be honest ! C'mon even the most dimwitted on here wouldn't believe that this was a step taken to improve attendances. IMO it's just another 'accepted' way in today's society of increasing revenue, Town are wanting to cut costs and it will be true of the ticket office.... If more supporters printed their tickets at home, then there would be a lower number of ticket office staff required. Town are just the latest in a long line of businesses to put in place a revenue stream that is directly related to the cost of that particular department. If this cost had been applied without the free 'print at home' option then IMO that would be profiteering but this is just a sign of a company trying to become more efficient in terms of managing its costs. I attend many sporting events here in Canada and the booking fee applies to the print at home option too, in fact to any conceivable way you want to actually purchase a ticket through the correct channels. The cheapest option is if you can get a ticket at face value from a scalper (tout) at the last minute. Two things here 1) you're assuming everybody has a printer at home (I do but I bet a lot don't) 2) Cost cutting usually means people losing their jobs.
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towny4ever
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Post by towny4ever on Jul 22, 2015 17:42:50 GMT 1
I'm sure there will be a statement from the club soon as I've heard a few including me who have emailed their disapproval too.
It's stopped me buying 2 tickets to Hull on principle but if everyone sucks it up like every other cost football throws at the working class fan then nothing changes.....although I fully expect the club to come up with something along the lines of:
We hAve just fallen in line with other clubs/sporting events and have been subsidising this cost for previous years blah blah....
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Post by Notinyourmums Forest on Jul 22, 2015 17:58:38 GMT 1
I'm sure there will be a statement from the club soon as I've heard a few including me who have emailed their disapproval too. It's stopped me buying 2 tickets to Hull on principle but if everyone sucks it up like every other cost football throws at the working class fan then nothing changes.....although I fully expect the club to come up with something along the lines of: We hAve just fallen in line with other clubs/sporting events and have been subsidising this cost for previous years blah blah.... Not buying tickets for hull on principal? Bet the ticket office/Town are gutted your not going! They will have lost how much on you not going???
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Post by Notinyourmums Forest on Jul 22, 2015 18:00:57 GMT 1
C'mon even the most dimwitted on here wouldn't believe that this was a step taken to improve attendances. IMO it's just another 'accepted' way in today's society of increasing revenue, Town are wanting to cut costs and it will be true of the ticket office.... If more supporters printed their tickets at home, then there would be a lower number of ticket office staff required. Town are just the latest in a long line of businesses to put in place a revenue stream that is directly related to the cost of that particular department. If this cost had been applied without the free 'print at home' option then IMO that would be profiteering but this is just a sign of a company trying to become more efficient in terms of managing its costs. I attend many sporting events here in Canada and the booking fee applies to the print at home option too, in fact to any conceivable way you want to actually purchase a ticket through the correct channels. The cheapest option is if you can get a ticket at face value from a scalper (tout) at the last minute. Two things here 1) you're assuming everybody has a printer at home (I do but I bet a lot don't) 2) Cost cutting usually means people losing their jobs. People can use printers at work or even at libraries for a few pennies
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Post by Christ in Shades (art) on Jul 22, 2015 18:20:26 GMT 1
Since when have you been able to print your own tickets for away games? Don't think you can.
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Post by Deleted on Jul 22, 2015 19:08:11 GMT 1
I'm sure there will be a statement from the club soon as I've heard a few including me who have emailed their disapproval too. It's stopped me buying 2 tickets to Hull on principle but if everyone sucks it up like every other cost football throws at the working class fan then nothing changes.....although I fully expect the club to come up with something along the lines of: We hAve just fallen in line with other clubs/sporting events and have been subsidising this cost for previous years blah blah.... Unbelievable, should I send my season ticket back in principal so I do not have to risk being in the same football ground as people who whinge over such a ridiculously small token jesture charge that is clearly nothing more than a contribution towards costs? I am embarrassed to be a town fan!
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chinaski
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Post by chinaski on Jul 22, 2015 19:18:02 GMT 1
When are they just going to devise a system where you can show the person on the turnstile a PDF on your smartphone to scan?
Who owns printers these days at home?
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Post by Doc Halladay 32 on Jul 22, 2015 19:46:55 GMT 1
When are they just going to devise a system where you can show the person on the turnstile a PDF on your smartphone to scan? Who owns printers these days at home? You can do that here in Canada for Baseball games, tickets are 'managed' on a section of their official site, each member has their own login details, when games can be accessed and it shows a barcode that can be scanned on entry from a smartphone. I'm sure it won't take long before clubs in the UK install into their stadia. I don't believe the print at home option is available for away games..... in answering FredCarno1 earlier, he was clearly concerned about putting off floating fans to home games.
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Post by gingerc on Jul 22, 2015 20:18:23 GMT 1
I'm sure there will be a statement from the club soon as I've heard a few including me who have emailed their disapproval too. It's stopped me buying 2 tickets to Hull on principle but if everyone sucks it up like every other cost football throws at the working class fan then nothing changes.....although I fully expect the club to come up with something along the lines of: We hAve just fallen in line with other clubs/sporting events and have been subsidising this cost for previous years blah blah.... Not buying tickets for hull on principal? Bet the ticket office/Town are gutted your not going! They will have lost how much on you not going??? It's not all about the money but the support on the day for home and more particularly away games. For me I have no option but to get away tickets posted to me up here in Newcastle and so going to even a few games adds to the increased cost. With my usual games at the likes of Wednesday and Boro where prices are being hiked there is a point when with a bairn on the way that I have to decide how many and which games I can afford to go to.
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towny4ever
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Post by towny4ever on Jul 22, 2015 20:54:35 GMT 1
My principle is my prerogative....like when I decided to not go to weeds anymore due to costs.
Re your comment....I know 6 other people who can't be arsed now either and it's not about been a a Town fan but a footy fan who is getting sick of getting fleeced.
From been an ever present home & away in the past at times back to 79 the same pull isn't there anyway due to this and that restriction and where your put (cheese wedges etc.).
I'm still hanging in at home tho just after 35ish years and I'm proud to support Town just not the way football is run.
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Post by Deleted on Jul 22, 2015 22:03:40 GMT 1
Hi mate, you wanna go to Town to watch the football? How much is it mate? Not sure today, around £20. Ok, sounds like a good day out. Ah, but it wi cost you £1.50 to collect your ticket. No chance then mate, fuck off.
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Post by gingerc on Jul 22, 2015 22:22:53 GMT 1
Hi mate, you wanna go to Town to watch the football? How much is it mate? Not sure today, around £20. Ok, sounds like a good day out. Ah, but it wi cost you £1.50 to collect your ticket. No chance then mate, fuck off. But the thing is it isn't just £20 is it to start with. That's my problem, it all adds up. Just booking a ticket for Weds away will probably be over £40 before I add beer, travel, food etc. So for a couple of away games cumulatively it gets expensive and I'm going to have to start being selective. I know it's not all Town's fault but they are contributing to my match day costs increasing.
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Post by Deleted on Jul 22, 2015 23:26:09 GMT 1
Town have added 50p to one option of ticket delivered by post, pick a different option if you're not keen on that, but stop whinging about it - it's tedious.
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Post by drfootball on Jul 22, 2015 23:33:41 GMT 1
I always order over the phone and then pick up my tickets at the ground with no hassle or booking fee . There's usually a separate window open for pre ordered tickets and I have never had to wait more than a few seconds . Can't see what is hard about that ? Derrrrr "new booking fee " free to collect but u now pay a fee for them putting them to one side !
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Post by Deleted on Jul 23, 2015 9:45:42 GMT 1
I'm sure there will be a statement from the club soon as I've heard a few including me who have emailed their disapproval too. It's stopped me buying 2 tickets to Hull on principle but if everyone sucks it up like every other cost football throws at the working class fan then nothing changes.....although I fully expect the club to come up with something along the lines of: We hAve just fallen in line with other clubs/sporting events and have been subsidising this cost for previous years blah blah.... Not buying tickets for hull on principal? Bet the ticket office/Town are gutted your not going! They will have lost how much on you not going??? £1.50p
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Post by Deleted on Jul 23, 2015 9:50:10 GMT 1
When are they just going to devise a system where you can show the person on the turnstile a PDF on your smartphone to scan? Who owns printers these days at home? I don't really understand why we can't do that already. I've scanned the bar code from my phone screen with another phone and it works perfectly well, so WHY won't they accept that at the turnstile?
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Post by Boothys Knees on Jul 23, 2015 10:04:50 GMT 1
well I was looking at a take10 for this season £30 up front then £5 off ten match day tickets...saving £20..and ordering and printing my ticket at home..but now I'm going to pay another £12.50 for this, leaving the saving at just £7.50 ? Not worth it , so I now won't bother. Yes, I could go down on the match day, and queue with everybody else, but who wants to do that every game ? Farcical ..as is the higher price on a match day..how many ways can Town think of to give fans an excuse not to go down ?? I might be wrong, but I'm pretty sure that printing off your ticket at home still does not incur the booking fee. If you get a Take 10 you get the option of getting a card (like the season cards) FOC and you can simply add a game to the card and then take this to the gate to gain access so no booking fee is charged - same goes for printing tickets online
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Post by Frankiesleftpeg on Jul 23, 2015 10:33:59 GMT 1
I might be wrong, but I'm pretty sure that printing off your ticket at home still does not incur the booking fee. If you get a Take 10 you get the option of getting a card (like the season cards) FOC and you can simply add a game to the card and then take this to the gate to gain access so no booking fee is charged - same goes for printing tickets online Have you actually tried this because I did last season, got to the gate and it didn't work and so I had to go to the ticket office and get them to print a ticket out.
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Post by detox on Jul 23, 2015 10:43:49 GMT 1
I might be wrong, but I'm pretty sure that printing off your ticket at home still does not incur the booking fee. If you get a Take 10 you get the option of getting a card (like the season cards) FOC and you can simply add a game to the card and then take this to the gate to gain access so no booking fee is charged - same goes for printing tickets online How do actually add a game to a card ? do you phone the ticket office or do it online ? The idea of having a card is good. Ideally I would like all 10 games on the card and simply turn up when I want to..i'd be interested in paying for it over 5 or 6 months interest free too....
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