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Post by Kenny irons on May 23, 2022 12:24:08 GMT 1
Got the 3 tickets needed and it crashed
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Post by lossiemouthtownfan on May 23, 2022 12:24:36 GMT 1
Technology eh😉 You can't beat it. Bollocks
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Post by Norn Iron Terrier on May 23, 2022 12:25:19 GMT 1
Been trying to add two seats and it just hangs... And hangs...
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Post by colnevalleyblue on May 23, 2022 12:25:30 GMT 1
Hope the club learn their lesson for future games, operate in house, phone lines, ticket office and towns own website, get staff in to cope with demand and manage it that way. Paying ticketmaster to manage it and cope with demand which they are struggling with has been suicide. Do you really think they would manage it better in-house seen as they have 4 members of full time staff (or sa I red on another post, I think) How long do you think the queue in person and over the phone would be Realistically selling 38,000 tickets in-house, in a week, will never work. The blame lies with the football league for forcing/advising us to use an underpowered ticketmaster Very true but it should have been 4 tickets per season ticket reference. 4 general tickets per transaction (with someone having previous booking history). Limiting to 2 per transaction for general sale seems harsh. Families or groups of friends want to be sat together not in groups of two.
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Post by unclembenza on May 23, 2022 12:26:11 GMT 1
Fans are going to give up at this rate and not go
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Dan
Andy Booth Terrier
Posts: 3,868
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Post by Dan on May 23, 2022 12:26:31 GMT 1
If selecting 2 seats make sure you change the seats required from 1 to 2 otherwise it won't let you click 2 blue dots
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Post by colnevalleyblue on May 23, 2022 12:26:59 GMT 1
Fans are going to give up at this rate and not go If you give it an hour the rush will have stopped and it'll be easier to do.
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Post by hartyhtfc on May 23, 2022 12:27:08 GMT 1
Just sat staring at Naby Sarr's face at the moment
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Post by Armchair Pundit on May 23, 2022 12:27:18 GMT 1
You would think in 2022.
A ticket website would be able to sell tickets without crashing.
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Post by HTAFC Darren on May 23, 2022 12:27:30 GMT 1
is it working for anyone?
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Post by unclembenza on May 23, 2022 12:28:59 GMT 1
Fans are going to give up at this rate and not go If you give it an hour the rush will have stopped and it'll be easier to do. Yeah but we been left with the top tier there is just going to be poor seats left that’s the thing
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Post by lossiemouthtownfan on May 23, 2022 12:29:15 GMT 1
What we suppose to do they fucked it up massively 6 tickets per season ticket holder who sorted this shit idea out giving tickets to peoplewho have never been to a game [/quote Maybe they thought that most people by knowing a SC holder would get their tickets that way so making the general sale a lot less busy?
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Post by unclembenza on May 23, 2022 12:29:30 GMT 1
is it working for anyone? Haha I can’t even get past the click tickets
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Post by hartyhtfc on May 23, 2022 12:29:43 GMT 1
If you give it an hour the rush will have stopped and it'll be easier to do. Yeah but we been left with the top tier there is just going to be poor seats left that’s the thing I just want to be in the stadium at this rate
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Post by Made In Yorkshire on May 23, 2022 12:29:59 GMT 1
I notice it is called Queue-it I'm getting to the point where I think Fuc* it and just come back later.
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sheps
Iain Dunn Terrier
Posts: 509
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Post by sheps on May 23, 2022 12:30:14 GMT 1
Do you really think they would manage it better in-house seen as they have 4 members of full time staff (or sa I red on another post, I think) How long do you think the queue in person and over the phone would be Realistically selling 38,000 tickets in-house, in a week, will never work. The blame lies with the football league for forcing/advising us to use an underpowered ticketmaster Very true but it should have been 4 tickets per season ticket reference. 4 general tickets per transaction (with someone having previous booking history). Limiting to 2 per transaction for general sale seems harsh. Families or groups of friends want to be sat together not in groups of two. Do you mean 4 per season ticket per transaction? I bought 5 for 3 St holders, which was 1 under the limit. However if it was 4 per St but not transaction limit then I could have got 12 based on 4 per ST There's no way each ST got 6 each, I reckon the average for each ST holder is about 2.2 or 2.5
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Post by HTAFC Darren on May 23, 2022 12:31:15 GMT 1
Yeah but we been left with the top tier there is just going to be poor seats left that’s the thing I just want to be in the stadium at this rate Yeah same, I realised I should've got a ST holder to get me 2 but all I care about now is getting in. Already booked my train to London
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Post by unclembenza on May 23, 2022 12:31:36 GMT 1
Yeah but we been left with the top tier there is just going to be poor seats left that’s the thing I just want to be in the stadium at this rate Time is moving 😂
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Post by space hardware on May 23, 2022 12:32:08 GMT 1
I just want to be in the stadium at this rate Yeah same, I realised I should've got a ST holder to get me 2 but all I care about now is getting in. Already booked my train to LondonAmen to that, I'm in the same frigging boat here.
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Post by lossiemouthtownfan on May 23, 2022 12:32:22 GMT 1
Anyone clicked on " Why is there a queue"? Go on have a laugh. Not moved in 10 mins. Is anybody moving?
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Post by hartyhtfc on May 23, 2022 12:32:31 GMT 1
Ah I've now been dumped to the back of the queue.
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Post by tvor on May 23, 2022 12:32:50 GMT 1
Fuck me. Someone said there were around 700 people in front of them in the queue and the site crashes. It’s not fit for purpose, Embarrasing.
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Post by willo on May 23, 2022 12:33:08 GMT 1
It doesn’t sound as if there is anything masterful about Ticketmaster.
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Post by unclembenza on May 23, 2022 12:33:12 GMT 1
I’m getting stuck at the gaptcha I ain’t even past that
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Post by HTAFC Darren on May 23, 2022 12:33:49 GMT 1
Anyone clicked on " Why is there a queue"? Go on have a laugh. Not moved in 10 mins. Is anybody moving? Been on 'Youre up next' for 20 minutes, also got another on my phone which has 3277 people ahead and no movement
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Post by willo on May 23, 2022 12:34:23 GMT 1
I'm in, try to select seats and doesn't put in basket, then it crashes completely. Rinse and repeat. Nightmare. It was also doing this last week. As someone has said, not fit for purpose.
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Post by sonny on May 23, 2022 12:34:49 GMT 1
Won't work for me. No decent blocks left anyway - all up in the gods. Allowing ST holders to buy 6 was ridiculous With Forest it was one, with staggered eligibility after that. Had an ST for years until 2 years ago and have trailed all over following them over 50 years. Thanks Town
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Post by pilks123 on May 23, 2022 12:35:17 GMT 1
im now at the back of a 4000 person queue. fuck this
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Post by tommydee on May 23, 2022 12:35:23 GMT 1
Yeah same, I realised I should've got a ST holder to get me 2 but all I care about now is getting in. Already booked my train to LondonAmen to that, I'm in the same frigging boat here. Me too. We’ll all be stood on Wembley way shouting “anyone selling tickets??”
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Post by Ox Terrier on May 23, 2022 12:35:40 GMT 1
2155 in the queue ahead when I joined at 1150. Got in at 1205, added the tickets and was essentially told to fuck off by the website. 254 ahead in the queue now and nothing’s happening. Absolute joke of a system.
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