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Post by upthetown on Sept 9, 2009 10:25:20 GMT 1
Hi, I'm in urgent need of help! I had an portable external hard drive that had all my old photos on and documents. I got a new lappy recently and instead of loading everything on there I just kept them on my external hard drive, then, disisater. I used it on my fiances PC....and for some reason it crashed and i had to take the portable external hard drive out. Now for some reaon whenever I plug it into a usb slot on many pc's and laptops it shows that it there, the light comes on, but it does nto show its there in my computer. If I go to safely remove hardware it shows its there, but I jsut cant view any data nor save anything to it.....it's almost as if it hasnt been formatted or something, but i know i have all my data on it. Any idea what I can do, I havent taken it into a shop to explore (within the photos theres a few candid ones of me and my fiance......  Any ideas what I can do? |
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Post by Deleted on Sept 9, 2009 14:06:28 GMT 1
When you go to my computer does it show as a drive? I have loads of issues with my WD one... Usually have to run a chkdsk from the command prompt to fix any sector issues. If you can get your Laptop to acknowledge it as a drive then you'll be fine... got to Start > Run > CMD then change to the drive (e.g. F:) then type in CHKDSK /F /R and it should fix it for you... Here's a reasonable guide.... support.microsoft.com/kb/315265 |
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Post by upthetown on Sept 9, 2009 15:16:58 GMT 1
ok ill try that tonight.
No it doesnt even show up as a drive, it used to, before the fault.....
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Post by Deleted on Sept 9, 2009 15:38:24 GMT 1
ok ill try that tonight. No it doesnt even show up as a drive, it used to, before the fault..... Perhaps there's a problem with the USB Cable or USB Port... Try another USB cable or a firewire one preferably. Also have a look in Device Manager to see if there's an error with the USB port. Right click on My Computer > Properties > Hardware > Device Manager. |
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Post by upthetown on Sept 18, 2009 10:51:49 GMT 1
erm, just got round to trying this, i presume your adviuce was for XP, im vista and i cant figure out how to do what you suggested!
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Post by Deleted on Sept 18, 2009 14:41:35 GMT 1
In vista just click on Start and in the search bar type CMD and follow from there.
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