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Post by gladerunner on Feb 10, 2009 7:36:26 GMT 1
I'm trying to load Citrix in order to work from home, my system runs the windows vista home edition, which I' don't think citrix supports. Does anyone know if this is the case, and if so is there any way to overcome this problem? Any help gratefully appreciated!
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Post by waterloo1815 on Feb 10, 2009 13:38:54 GMT 1
Need more to go on.
What version of Citrix Client?
What version of Vista home .......premium edition??
What are your presentation servers version?
What OS does it run on? ....Windows 2003 SP2
Is it updated .... latest hotfixes and rollup packs
Is Citrix patched with all the latest hotfixes and rollup packs
Lot of info i know but lets try to stay with the client side stuff for now.........
Vista versiona and citrix client version.....
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Post by gladerunner on Feb 11, 2009 13:38:22 GMT 1
Waterloo, I really appreciate your help with this, I'll try and get the info you've requested. Unfortunately, the workings of software/hardware are areas that I have no technical experience.
Also, my question re the compatibility for citrix and the version of windows may be a red-herring in that I am experiencing problems logging onto DATM using my laptop (I'm using my works pc at the moment). I can get onto the site ok, but when I input my username and password (which I am certain I'm inputting correctly), I'm denided access! Coversely I can access ebay and email without problems?
Once again, thanks for your time with this.
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Post by waterloo1815 on Feb 11, 2009 19:59:38 GMT 1
Vista home Premium works.
Just make sure you have the latest version of the client. Do you know where to get it from?
Latest is 10.1 i think but ill check and get back
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Post by gladerunner on Feb 16, 2009 9:39:31 GMT 1
I've been onto the Citrix website, downloaded the most up to date client (and any others that I thought might help) but still not able to get through the username and password log on screen. Their website suggests that my version of windows should be compatible?
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Post by waterloo1815 on Feb 16, 2009 15:42:27 GMT 1
yes correct ..... are you being presented with the Citrix logon screen? how are you trying to connect? blah.blah.com |
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Post by gladerunner on Feb 20, 2009 21:04:07 GMT 1
waterloo - eventually I have managed to sort this problem. I'm told that there was no issues with the software, client, windows etc. the problem seemed to stem from the 'secureid' token which generates the pass number?
a big thank you for your time and help, really appreciated!
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