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Post by detox on Feb 9, 2015 11:10:07 GMT 1
At Leeds road most of the catering 'outlets' were at the back of the terraces,so you could watch the game while you queued....I used to work in one so I could get free entry and watch the game while telling the customers to shove off...!
Seriously, couldn't they somehow situate some outlets where some of the many empty seats are...instead of being stuck under the concourse staring at concrete walls (not even a TV behind the counter to watch while you wait..)
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Post by Deleted on Feb 9, 2015 11:41:44 GMT 1
At Leeds road most of the catering 'outlets' were at the back of the terraces,so you could watch the game while you queued....I used to work in one so I could get free entry and watch the game while telling the customers to shove off...! Seriously, couldn't they somehow situate some outlets where some of the many empty seats are...instead of being stuck under the concourse staring at concrete walls (not even a TV behind the counter to watch while you wait..) Yes you're right. I was trying to remember if this was the case, but I vaguely recalled buying twixes etc at the bottom of the stairs just after the turnstiles. Thinking about it, I used to run off down to the loo just before half time, then would get back to join a mate in your queue to give money and carry some of the, erm, Bovril (?!that's all I ever remember buying I think?!) back to our group of 6 or so... whilst other folk tried to find what letter meant what other game on the halftime scoreboard! |
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Post by detox on Feb 9, 2015 12:31:25 GMT 1
At Leeds road most of the catering 'outlets' were at the back of the terraces,so you could watch the game while you queued....I used to work in one so I could get free entry and watch the game while telling the customers to shove off...! Seriously, couldn't they somehow situate some outlets where some of the many empty seats are...instead of being stuck under the concourse staring at concrete walls (not even a TV behind the counter to watch while you wait..) Yes you're right. I was trying to remember if this was the case, but I vaguely recalled buying twixes etc at the bottom of the stairs just after the turnstiles. Thinking about it, I used to run off down to the loo just before half time, then would get back to join a mate in your queue to give money and carry some of the, erm, Bovril (?!that's all I ever remember buying I think?!) back to our group of 6 or so... whilst other folk tried to find what letter meant what other game on the halftime scoreboard! Ha ha...them were the days ! I was lucky as my wooden hut (the catering outlet...) was at the back of the open end..so had a great view of the game... You'd think tho', that on the wall by the outlets in the JSS they could stick a TV up there ...and not just them skoddy little 22" ones, get some 48" screens put up ffs ! it is the 21st century....and that Kilner concourse is like something out of the 2nd world war....why can't the plebs have a bit of luxury for a change..? (I know that's KSDL by the way)... |
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Post by royrace on Feb 9, 2015 15:16:41 GMT 1
Yes you're right. I was trying to remember if this was the case, but I vaguely recalled buying twixes etc at the bottom of the stairs just after the turnstiles. Thinking about it, I used to run off down to the loo just before half time, then would get back to join a mate in your queue to give money and carry some of the, erm, Bovril (?!that's all I ever remember buying I think?!) back to our group of 6 or so... whilst other folk tried to find what letter meant what other game on the halftime scoreboard! Ha ha...them were the days ! I was lucky as my wooden hut (the catering outlet...) was at the back of the open end..so had a great view of the game... You'd think tho', that on the wall by the outlets in the JSS they could stick a TV up there ...and not just them skoddy little 22" ones, get some 48" screens put up ffs ! it is the 21st century....and that Kilner concourse is like something out of the 2nd world war....why can't the plebs have a bit of luxury for a change..? (I know that's KSDL by the way)... The old tellys were much better than these tiny little flat screens they screwed flat to the wall fairly recently, the original Panasonic ones used to point down the concourse giving a view to much more people and meaning you didn't get hoards of people stood underneath them disrupting the flow of people. KSDL do seem utterly clueless in these matters, anyone with half a brain would have spec'd larger TVs on brackets which were capable of angling to the correct viewing angle. You shouldn't need to be stood directly opposite to them to see them! |
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Post by detox on Feb 9, 2015 16:37:01 GMT 1
Ha ha...them were the days ! I was lucky as my wooden hut (the catering outlet...) was at the back of the open end..so had a great view of the game... You'd think tho', that on the wall by the outlets in the JSS they could stick a TV up there ...and not just them skoddy little 22" ones, get some 48" screens put up ffs ! it is the 21st century....and that Kilner concourse is like something out of the 2nd world war....why can't the plebs have a bit of luxury for a change..? (I know that's KSDL by the way)... The old tellys were much better than these tiny little flat screens they screwed flat to the wall fairly recently, the original Panasonic ones used to point down the concourse giving a view to much more people and meaning you didn't get hoards of people stood underneath them disrupting the flow of people. KSDL do seem utterly clueless in these matters, anyone with half a brain would have spec'd larger TVs on brackets which were capable of angling to the correct viewing angle. You shouldn't need to be stood directly opposite to them to see them! Think we get the cast-offs from the exec areas when they get an upgrade... Football clubs have a worse class system than than in real life ...you got the money you get all the trappings...I'm surprised we've even got toilets and not just a running drain in the concourse... (must stop being bolshy...) |
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Post by Deleted on Feb 9, 2015 18:27:46 GMT 1
The old tellys were much better than these tiny little flat screens they screwed flat to the wall fairly recently, the original Panasonic ones used to point down the concourse giving a view to much more people and meaning you didn't get hoards of people stood underneath them disrupting the flow of people. KSDL do seem utterly clueless in these matters, anyone with half a brain would have spec'd larger TVs on brackets which were capable of angling to the correct viewing angle. You shouldn't need to be stood directly opposite to them to see them! Think we get the cast-offs from the exec areas when they get an upgrade... Football clubs have a worse class system than than in real life ...you got the money you get all the trappings...I'm surprised we've even got toilets and not just a running drain in the concourse... (must stop being bolshy...) There are TVs in the ground that you can watch?! Amazing. |
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Post by Deleted on Feb 9, 2015 19:15:05 GMT 1
We don't have any tellies in the NSL, and I honestly cant say it ever occurred to me that we needed them.
We've got some folk longing for the catering outlets of the old ground, Bovril, pies and little else, and some fans complaining because the TVs in the concourse aren't good enough.
Lots of issues to address.
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Post by Deleted on Feb 9, 2015 19:17:41 GMT 1
I'm not really bothered about the tellys all that's ever on is bloody football
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Post by tockyterrier on Feb 10, 2015 14:30:03 GMT 1
Long and short of it is that if you don't have to queue for so long, you wouldn't need a telly, but...........
Sent from my HTC One mini 2 using proboards
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Post by justanothertownfan on Feb 11, 2015 13:15:11 GMT 1
Normally I don't both with food and drink at the match. Poor value and poor quality are the reasons. However after being late out of work and traffic on the M621 and m62 I got into the ground 2'mins before KO.
Starving hungry I bought a burger and chips and a bovril drink in the FML stand. £8.50.
The burger was vile. Completely tasteless. The chips came as quite a big portion, unfortunately they were only half cooked. How is it possible to undercook chips.
The whole lot made a surprise reappearance at 3 am.
Never again.
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Post by upthetown on Feb 11, 2015 13:33:21 GMT 1
Normally I don't both with food and drink at the match. Poor value and poor quality are the reasons. However after being late out of work and traffic on the M621 and m62 I got into the ground 2'mins before KO. Starving hungry I bought a burger and chips and a bovril drink in the FML stand. £8.50. The burger was vile. Completely tasteless. The chips came as quite a big portion, unfortunately they were only half cooked. How is it possible to undercook chips. The whole lot made a surprise reappearance at 3 am. Never again. I hope you had your loyalty card stamped when purchasing and again when it made a reappearance. |
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Post by royrace on Feb 11, 2015 18:46:47 GMT 1
No draught beer at the end bar in the Kilner last night, someone had forgot to turn on the fridge or summat. On the plus side the workers seemed vaguely human and were able to talk and understand basic instructions.
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Post by Cole on Feb 18, 2015 22:03:50 GMT 1
No draught beer at the end bar in the Kilner last night, someone had forgot to turn on the fridge or summat. On the plus side the workers seemed vaguely human and were able to talk and understand basic instructions. Could be a good opportunity to get the Blue Crystal on sale. |
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Post by claytonwestblue on Feb 21, 2015 22:13:17 GMT 1
Direct golf lower tier no bloody brown sauce again but plenty of red WHY plus no napkins
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Post by bozzman on Feb 21, 2015 22:31:33 GMT 1
Direct golf lower today I was queuing for a bovril, the lady in front got 3 hot dogs and the guy couldn't even get them in the bread rolls right and no amount of poking with his"un-gloved" finger could entice the semi firm sausage into the slot in the soft bread. He even struggled to get it to fit in when it split into 4 and he only put 3 pieces in, then he couldn't get any of them in the right sized bag one in a sack one in a 10p mix bag and one somewhere in between. And we pay over the odds for that service he could of been scratching his arse on his way for all we know
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Post by detox on Feb 22, 2015 10:43:03 GMT 1
Went to the catering 'outlet' at the north end of the Kilner yesterday for 2 chicken balti pies ...sold out. So we bought the hot dogs, same problem as above, the lad couldn't get the 'dog' in the bread without ripping the bread to bits...we then walked over to the other side of the concourse for the tomato sauce dispenser, pulled the hot dogs out of the bags and they just crumbled into a mass onto the floor...so chucked them in the bin.
When we turned round to have a moan at the 'outlet' the shutters were already down.
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Post by Deleted on Feb 22, 2015 12:07:28 GMT 1
NS Upper. Hot dogs were bigger and better, but obviously they ran out just after half time whistle.
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Post by terrierfortythree on Feb 22, 2015 12:14:19 GMT 1
Direct golf lower today I was queuing for a bovril, the lady in front got 3 hot dogs and the guy couldn't even get them in the bread rolls right and no amount of poking with his"un-gloved" finger could entice the semi firm sausage into the slot in the soft bread. He even struggled to get it to fit in when it split into 4 and he only put 3 pieces in, then he couldn't get any of them in the right sized bag one in a sack one in a 10p mix bag and one somewhere in between. And we pay over the odds for that service he could of been scratching his arse on his way for all we know haha this is fucking brilliant! but i really don't think its intended good form! |
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Post by Nickhudds.UTT on Feb 22, 2015 19:58:09 GMT 1
Went to the catering 'outlet' at the north end of the Kilner yesterday for 2 chicken balti pies ...sold out. So we bought the hot dogs, same problem as above, the lad couldn't get the 'dog' in the bread without ripping the bread to bits...we then walked over to the other side of the concourse for the tomato sauce dispenser, pulled the hot dogs out of the bags and they just crumbled into a mass onto the floor...so chucked them in the bin. When we turned round to have a moan at the 'outlet' the shutters were already down. H Class, sounds like the im a celeb jungle hut, when he slams the window shut. I was just waiting to get a bovril yesterday to thaw myself out. Only 4 in front of me, the speed they serve is like slow motion. |
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Post by Deleted on Feb 22, 2015 20:47:18 GMT 1
Bovril sold out ten mins before half time in North stand lower
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Post by tockyterrier on Feb 22, 2015 22:46:15 GMT 1
Went to the catering 'outlet' at the north end of the Kilner yesterday for 2 chicken balti pies ...sold out. So we bought the hot dogs, same problem as above, the lad couldn't get the 'dog' in the bread without ripping the bread to bits...we then walked over to the other side of the concourse for the tomato sauce dispenser, pulled the hot dogs out of the bags and they just crumbled into a mass onto the floor...so chucked them in the bin. When we turned round to have a moan at the 'outlet' the shutters were already down. I guess now we will see how much the sodexo team REALLY cares about their product and service. Maybe they will respond by launching a hotdog loyalty card  ? Sent from my HTC One mini 2 using proboards |
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Post by Deleted on Feb 22, 2015 23:44:33 GMT 1
Sodexo at the John Smith’s Stadium are pleased introduce themselves on Down at the Mac. This will be a great platform to inform you of new changes, future plans and for you the fans, to submit constructive feedback / suggestions for improvement. We are a relatively new team at the stadium and really want to improve the entire match day catering service. We are positive with your assistance we can make the John Smith’s Stadium the best in The Football League. Sodexo Team So...a month gone. Any new changes or future plans to announce yet? |
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Post by detox on Feb 23, 2015 12:22:44 GMT 1
Sodexo at the John Smith’s Stadium are pleased introduce themselves on Down at the Mac. This will be a great platform to inform you of new changes, future plans and for you the fans, to submit constructive feedback / suggestions for improvement. We are a relatively new team at the stadium and really want to improve the entire match day catering service. We are positive with your assistance we can make the John Smith’s Stadium the best in The Football League. Sodexo Team So...a month gone. Any new changes or future plans to announce yet? A few lessons in basic hygene wouldn't go amiss...the lad who served up that mess of ahot dog was also handling cash without any gloves on....Sodexo doesn't seem to be any different to what we had before. They wouldn't put up with this in the executive areas would they...but it's okay for the riffraff...so it seems. |
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Post by royrace on Feb 23, 2015 12:25:17 GMT 1
As suspected not a single improvement made and no reply to any of the issues mentioned. What we did get was an exclusive on the pie loyalty card. As most suspected seems this thread is a total waste of time. They're sh1t and they know they are and that seems to be just fine with them.
It would be interesting to know if the Sodexo rep has bothered reading any of the responses or even bothered logging in since the pie loyalty card revelation. Admins - can you enlighten us?
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Post by Tez on Feb 23, 2015 13:11:19 GMT 1
I wouldn't bother paying up to £4 for a 'pie' down at the ground. Awful.
Instead tmrw for tea pre match a beer AND a Chilli dog = £6.49. Bargain!
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Post by hxfiver on Feb 23, 2015 13:18:56 GMT 1
As suspected not a single improvement made and no reply to any of the issues mentioned. What we did get was an exclusive on the pie loyalty card. As most suspected seems this thread is a total waste of time. They're sh1t and they know they are and that seems to be just fine with them. It would be interesting to know if the Sodexo rep has bothered reading any of the responses or even bothered logging in since the pie loyalty card revelation. Admins - can you enlighten us? As you will see from my other posts on this thread, I made some suggestions regards disabled supporters being able to pre-order hot drinks and food as they go into the stadium and for the order then to be brought to them at half time. On Saturday, I was approached by the young lad serving from the food trolley at the North end of the Revel Ward stand at approx 2.45 asking if I would like to order something for half time. I was pleasantly surprised that indeed Sodexho had listened and in fact were actually trying to implement the suggestion and to help make things run a little smoother for some fans at least. I asked how he thought it had been received and the response was that there were a few people who had taken up the offer. The only problem that I could see was that the lad serving was on his own thereby meaning he had to have the orders prepared, delivered and then be back before the half time whistle so that he could be ready to serve everyone who usually uses the food cart at half time. I know It will take time but at least small steps have been taken. I would still like some timescales from Sodexho in terms of when they will commit to respond to the many issues that have been raised on this thread. |
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Post by Nickhudds.UTT on Feb 23, 2015 18:22:52 GMT 1
Why can't we have fast better organised catering with nice stuff like many away grounds, blackburn for example
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Post by ShortbreadPete on Feb 23, 2015 23:41:24 GMT 1
I'm still in the queue but there's only five ahead of me now. I might just get served before tomorrow night's kick-off
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Post by Deleted on Feb 23, 2015 23:43:49 GMT 1
Can you get me a pint Pete. I can't be arsed queuing up.
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Post by ShortbreadPete on Feb 23, 2015 23:48:10 GMT 1
I think they've run out Mel but I heard a lass behind the bar saying there's another delivery due Wednesday
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